Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
friendly staff
narrow room
surroundings near railway station
7.6/10
Very good
Rooms
7.0
Location
7.0
Service
8.5
Dining
8.5
Guest reviews
7.6/10
based on 6 reviews
7.6
7.6/10 based on 2816 reviews
Al
United States,
December
2023
8.0/10
The hotel had comfortable and well-decorated rooms, but being on the street side made it too hot to sleep well. The staff were extremely helpful, especially with directions and accommodating breakfast preferences. The location was convenient, though noisy and not very clean. The dining experience was superb, offering generous and delicious meals. Overall, a decent stay with some room for improvement.
Rooms
8.0
The rooms were clean and well decorated, and had a full-length mirror, but being street-side made it too hot for comfortable sleep.
Service
9.0
The staff were very helpful and understanding, especially with directions and breakfast preferences.
Location
7.0
The location was excellent for accessing city attractions and very close to the Metro, but it was noisy and not very friendly in the surrounding area.
Dining
9.0
The dining experience was superb with very generous and delicious meals.
Facilities
7.0
A range of available facilities met basic needs and added to the overall experience.
Charles
United Kingdom,
October
2023
7.2/10
The service was a mix of friendly and rude encounters, with some staff being fantastic and very helpful. The location was excellent for walking to main attractions and restaurants, although it could feel unsafe at times. The dining experience was good overall, with bountiful and beautifully presented options. The facilities met expectations without standing out significantly.
Rooms
7.0
Service
6.0
The service was a mix of friendly encounters, although some staff were rude at times, maintaining strict work hours.
Location
8.0
The location was excellent for walking to main monuments and restaurants in the old city, despite some concerns about feeling unsafe.
Dining
8.0
The dining experience was good with bountiful and beautifully presented options.
Facilities
7.0
The facilities were satisfactory without any major highlights.
Peter
United States,
October
2023
8.4/10
The room I stayed in was small but sufficient, located at the back of the hotel. Although not the most comfortable, I did enjoy opening the curtains to a beautiful view, ignoring the occasional smell of fast food from Mcdonalds nearby.
Rooms
7.0
My room was small but sufficient for my needs. The view from the back was beautiful, despite the occasional smell of fast food lingering in the air.
Service
9.0
The staff were very friendly and helpful during my stay, making me feel welcomed and well-assisted.
Location
8.0
The location was excellent, being close to many places of interest including the main train station. However, the lack of free WiFi was a downside to an otherwise convenient area.
Dining
9.0
The best part of my stay was the dining experience. The hotel offered an excellent variety of choices, both hot and cold foods, making it a delightful part of my visit.
Facilities
9.0
The hotel facilities were second to none, offering everything I needed for a comfortable stay.
Jonathan
United Kingdom,
July
2023
7.4/10
The hotel offers small but sufficient rooms with a coffee machine, though they may not look exactly like in the pictures. Dealing with street noise by opening the window was necessary. The service was top-notch with very friendly and helpful staff arranging immediate requests. The location was ideal for attending Oktoberfest, despite the seedy surroundings. The dining experience was highlighted as the best part of the stay. Facilities are satisfactory.
Rooms
7.0
The rooms, although small, were sufficient and equipped with a coffee machine.
Service
9.0
The staff were extremely friendly and helpful, attending to requests promptly.
Location
6.0
The location is great for attending Oktoberfest but surrounded by some questionable areas.
Dining
8.0
The dining experience was highlighted as the best part of the stay, offering a variety of delicious foods.
Facilities
7.0
The facilities provided were satisfactory.
Brian
United Kingdom,
May
2023
8.2/10
The hotel was clean and spacious, ideal for a family of four. The service was fantastic, with attentive and kind staff. The location, right next to the central train station, offered easy access to the city center. The dining experience was rich and set us up for the day. However, the slightly tatty surroundings near the railway station and the narrow room were minor downsides.
Rooms
7.0
The room was clean and large enough for our family of four.
Service
9.0
The staff was amazing, friendly, and very helpful.
Location
8.0
The hotel's location right next to the central train station provided easy access to the city center.
Dining
9.0
The dining experience was extremely good with a variety of foods to choose from.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
clean
narrow room
Dan
United States,
May
2023
7.2/10
The hotel had a stale smell in the rooms, but the service was friendly and helpful. Despite the sketchy location, the hotel offers a great selection of dining options. The facilities were well-kept and modern.
Rooms
6.0
The rooms had a cigarette smell and were facing the street, with a bit of a stale odor that persisted despite cleanliness.
Service
9.0
The service was very friendly and extremely helpful, recommending a great restaurant. They even offered a small balcony in the room.
Location
5.0
The location is not the best, being loud at night in a sketchy area, but it's 8 minutes from the train station and 15 minutes from the historical center, making it convenient for exploring Munich.
Dining
8.0
The dining experience was fantastic with a diverse selection of cold cuts, fruits, and organic options.
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